Kayxo Exchange Appliance Connector

It is a connector that extends Google Search Appliance, enabling users to search also for emails, contacts, appointments, tasks and documents stored in Microsoft Exchange, according each item’s security.

This search feature takes advantage of the corporate search power of the Google Search Appliance and selectively unlocks the content stored in Microsoft Exchange.

Since Kayxo Exchange Appliance Connector uses MAPI (the same protocol MS Outlook uses to communicate with Exchange), all the objects and their information are available to be retrieved on demand, using the fastest access method to the Exchange Server and bringing a complete set of information not accessible through other methods (CDO, WebDav, MS Exchange 2007 Web Services). This also allows KEAC to access your company’s information without the need of installing any agent on the Exchange Server or duplicating data into a second “searchable” repository.

What’s new in Kayxo Exchange Appliance Connector V 1.2:

• Support for Public Folders: easy and effective ways to collect, organize, and share information
• Microsoft SQL 2008: is now supported!
• Dynamic subfolders discovery: synchronizes automatically new subfolders and its items, inheriting the parent settings
• New features available on Configuration Consoles: several improvements were implemented making easier to use it
• Filter option: Reducing the amount of GSA licenses used, allowing to the users to configure a period of time to restrict the objects uploaded to GSA

Key Benefits

Mash information already available from ECM systems, CRMs and others with information in Exchange in a single search, ranked according to Google relevance criteria.

• Share communication information within the company and make it available seamlessly to the right people. It doesn’t matter if the document the user is searching is stored in Sharepoint, the CRM, the ECM system or lost in an e-mail: it will be found through a single search.
• Honor the Microsoft Exchange’s sharing policies or other Company policies. This means: only if you have permission to see it you will find it through the Google Search Appliance. If you don’t have permission to see it, it will not appear in search results.
• Increase the value of the investment made in the Enterprise Search Platform.

Architecture

The Kayxo Exchange Appliance Connector will continuously gather information from the MS Exchange Server on the Mailboxes and object types according to its configuration (mails, appointments, contacts, etc.) and provide it to the Google Search Appliance for indexing purposes. These green lines show how this information flows without any user intervention.

This indexing service of KEAC can be stopped and resumed at any moment, just like an Outlook client is synchronized with the Exchange Server.

When the user wants to find an item, the blue lines show the interaction step by step:

1. The user opens the web browser, enters the GSA search screen and performs a search.
2. According to the user’s permissions, the GSA returns results that may include Exchange information along with other indexed information from intranets, document repositories and other system adapters.
3. When the user clicks on a URL that belongs to an item stored in MS Exchange, the KEAC will retrieve that particular item directly from the Exchange Server and present it as an “.msg” file.
4. Using MS Outlook as the default “.msg” browser, the user will see the item exactly as it is stored in MS Exchange, even containing category colors or the original document attachments.

System Requirements:

• Microsoft Exchange 2007 (32 / 64 bits) or -Microsoft Exchange 2003.
• Google Search Appliance (any version except Mini)
• Windows 2003 Server with .Net 3.5 Framework, IIS 6 and MS Outlook 2007/2003.
• SQL Server 2008/2005/2000

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